Cancellation policy for a contract for the delivery of digital content that is not delivered on a physical data carrier

Cancellation policy
A consumer is any natural person who concludes a legal transaction for purposes that are predominantly neither commercial nor their independent professional activity.

Right of cancellation
You have the right to cancel this contract within fourteen days without giving any reason. The cancellation period is fourteen days from the day the contract is concluded. In order to exercise your right of cancellation, you must inform us ([Insert: Name/Company, address, telephone number and email address. You can also use the shortcode for this and store the address in the settings.]) by means of a clear statement (e.g. a letter sent by post or an email) of your decision to cancel this contract. You can use the attached sample cancellation form for this purpose, but it is not mandatory. To comply with the cancellation period, it is sufficient that you send the notification of the exercise of the right of cancellation before the expiry of the cancellation period.

Consequences of cancellation
If you cancel this contract, we must repay you all payments that we have received from you, including delivery costs (with the exception of the additional costs resulting from the fact that you have chosen a different type of delivery than the cheapest standard delivery offered by us), immediately and at the latest within fourteen days from the day on which we received the notification of your cancellation of this contract. For this repayment, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; in no case will you be charged any fees for this repayment.

Sample cancellation form
(If you want to cancel the contract, please fill out this form and send it back.)

• To [Insert: Name/Company, address, email address and, if available, the fax number]:
• I/we () hereby revoke the contract concluded by me/us () for the purchase of the following goods ()/ the provision of the following service ()
• Ordered on ()/received on ()
• Name of the consumer(s)
• Address of the consumer(s)
• Signature of the consumer(s) (only for notification on paper)

– Date

(*) Delete where inapplicable.

Exclusion or premature expiry of the right of cancellation
The right of cancellation does not apply to contracts for the delivery of digital content that is not prefabricated and for the production of which an individual selection or determination by the consumer is decisive or which is clearly tailored to the personal needs of the consumer.
The right of cancellation expires prematurely if we have only started with the execution of the contract after you
a) have given your express consent to this and at the same time confirmed your knowledge that you will lose your right of cancellation with the start of the execution of the contract on our part as well as
b) we have provided you with the content of your declaration on a permanent data carrier within a reasonable period of time after conclusion of the contract, but at the latest upon delivery of the goods or before the start of the execution of the service.

We would like to point out that we can make the conclusion of the contract dependent on the aforementioned consent and confirmation. The right of cancellation expires prematurely if we have only started with the execution of the contract after you have given your express consent to this and at the same time confirmed your knowledge that you will lose your right of cancellation with the start of the execution of the contract on our part.
We would like to point out that we can make the conclusion of the contract dependent on the aforementioned consent and confirmation.